Frequenty Asked Questions Why choose Direct. Parts, specializes in procuring industrial parts. We have years of experience finding rare and obsolete equipment that our customers need in order to get back to business. What is Direct.
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Our pricing is based on several factors including availability and delivery requirements. AoteWell Automation offers highly-competitive pricing as well as superb customer service. New are no longer continuously manufactured, and therefore supply is scarce.
However, at AoteWell Automation we specialize in sourcing hard-to-find products, and although the lead time varies, the average is between business days. AoteWell Automation always gives customers excellent service and prices that are highly competitive. Requirements for delivery and availability do affect pricing.
This warranty covers any repairs, returns, or refunds regarding an order, and can be protracted by purchasing an extended warranty. Payment options include all major credit cards, company checks and wire transfers. We are also able to work with escrow companies at the request of our customers. What shipping companies do you commonly work with? If our customer has a particular shipping requirement, we will work with other carriers to ship the product.
Managing lifecycles of industrial parts and equipment is a service we excel at. Our specialty is tracking the lifecycle of industrial products from production to obsolescence. We phase out obsolete parts and try to introduce next-generation products when possible. Why buy from us? Large Stock Holding: Thousands of products in stock ready for immediate shipping over , items at all times.
Price Match: We constantly review our prices and always beat our competitors with our best prices guaranteed. We are happy to match any genuine offer. Warranty: Our products are tested, approved and come with a warranty of up to 18 months. Products Condition: Factory sealed new, re-furbished, obsolete products and service exchange. Enquiries: Fast responses to enquiries.
Customer Service: Excellent customer service and after sales; we go the extra mile to ensure your complete satisfaction.
Free delivery to some countries. Buying from Us: When you buy from us it is in the knowledge that you are buying from an established company.
Loyal Customers: Many of our customers return to order from us again. Staff Training: Our staff regularly attend training courses on the products we sell and repair. Staff Commitment: With long-serving staff, you will find the same sales engineers every time, giving you the continuity and reassurance you require.
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